Privacy Policy

Last updated: October 14, 2026

Thank you for visiting the KUEEN LIH ENTERPRISE CO., LTD. website (the “Website”). Please read this policy to understand how we collect, process, use and protect your personal data.

1. Scope

This policy covers personal data collected, processed, used or protected when you browse this Website or contact us using the telephone numbers or email addresses published here. It does not apply to external linked websites or personnel not commissioned by or involved in our management.

2. Collection, Processing and Use of Personal Data

1. You do not need to provide your name, identification number or other identity details simply to browse this Website. The Website currently displays products and inquiry contact information; it does not offer membership registration or online transactions.
2. When you contact us by telephone or email, we may receive your name, company and position, telephone number, email address, contact address, and personal data in your inquiry or attachments. We use this only to answer inquiries, confirm product requirements, prepare quotations, communicate on business matters and provide subsequent transaction services. Please provide only data needed for your inquiry.
3. Browsing may generate technical records such as IP addresses, access times, visited URLs, and browser or device information. These records support page delivery, maintenance, troubleshooting and website security. We do not currently use advertising tracking or traffic analytics tools.
4. Personal data is collected, processed and used only as necessary for specified purposes and on lawful grounds such as applicable law, contractual or similar relationships, or consent.
5. We do not arbitrarily sell, exchange or rent your personal data, or provide it to unrelated third parties for advertising. Data is processed or disclosed only as necessary to comply with lawful investigations or legal duties, or to engage service providers within the original collection purpose. Use for other purposes is handled in accordance with law.

3. Retention, Locations, Recipients and Methods

• Retention:Data is retained for the period needed to answer inquiries, conduct business and provide follow-up services. Transaction, dispute and statutory retention requirements may require longer retention. Data is deleted or its use stopped as required by law when the purpose ends or the period expires. Technical records are retained as needed for maintenance and security.
• Locations:We process data in Taiwan. Website and email services may also require processing, transmission or storage outside Taiwan.
• Recipients:Our personnel with a business need, providers commissioned for website maintenance, security or email services, and authorities legally entitled to request the data.
• Methods:Processing and communication by telephone, email, electronic records or other methods necessary for business.

4. Your Choice and Responsibilities

You may choose whether to provide personal data; declining does not affect general browsing. Without contact details or product requirements, however, we may be unable to answer an inquiry, provide a quotation or offer related services. Please provide correct contact details and requirements. Inaccurate or incomplete information may affect communication and service.

5. Data Protection

This Website uses encrypted connections and necessary network security measures to protect data transmission and maintain normal service. Personal data access and processing are limited to authorized personnel with a business need and to the necessary scope. Service providers must process data only for the commissioned purposes and comply with applicable personal data rules. If a personal data security incident occurs, required notifications and responses will be handled in accordance with law.

6. Your Personal Data Rights

Under Taiwan's Personal Data Protection Act, you may request access or review, copies, supplementation or correction, cessation of collection, processing or use, or deletion of your personal data. Please use the contact details below. We will verify identity as necessary and respond in accordance with law. If a statutory retention duty or other legal exception applies, we will explain why the request cannot be fulfilled immediately.

7. External Links and Cookies

This Website may link to other websites. When you follow an external link, refer to that website's privacy policy; this policy does not apply there. For cookie use, management and website security information, see our Cookie & Website Security Policy。

8. Contact and Policy Changes

Please contact us if you have comments on our privacy or website security policies.

KUEEN LIH ENTERPRISE CO., LTD.
Address: 1F., No. 10, Ln. 162, Yuantong Rd., Zhonghe Dist., New Taipei City, Taiwan
Telephone:+886-2-8228-2654
Email:[email protected]

Our privacy and website security policies may be revised to reflect operational needs or legal changes. Revisions will be published on this Website. Where separate notice or consent is required by law, we will follow the relevant requirements. Legal information is available at Laws & Regulations Database: Personal Data Protection Act (Taiwan)。